Reference

dewawin11 Privacy Policy for Your Indonesia Account

Our Privacy Policy explains what account, device and wallet details we use when you access dewawin11.

Account dataWallet recordsDevice choicesPolicy requests
dewawin11 dewawin11 Privacy Policy for Your Indonesia Account
CONTACT YOUR DATA DESK

Get Privacy Help Near Your Wallet Path

A clear contact route matters when a receipt, login event or account detail looks unfamiliar.

Account access request Ask us to confirm which account details are held for your phone login.
Wallet record query For a DANA, OVO, GoPay or QRIS record, provide the transaction reference and date.
Correction or removal Tell us which field should change or which eligible record should be removed.
HOW WE HANDLE RECORDS

Your Mobile Account Data, Kept Clear

We keep privacy controls close to the same account path you use on mobile or desktop.

Account details

We use your phone number, account identifier and verification status to open the correct account and answer data requests.

Security events

Login time, browser type and device signals help us check unusual access.

Cookies and sessions

Cookies can keep your mobile browser session active and remember the account state you selected.

Wallet matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references let us match a payment status to the right account…

Retention choices

We keep account and transaction records for operational, security or legal needs.

Policy requests

Use the signed-in support path to ask for access, correction or eligible removal.

Privacy Policy Questions About Your Account

These answers cover the privacy questions most likely to arise before account opening or after a wallet transaction. If your request concerns a specific record, use the support path with its date and reference so we can check the correct entry.

It covers account details, phone verification, device and session records, cookies, wallet references, support requests, retention and eligible requests to access, correct or remove personal data.

Yes. We may receive a DANA or QRIS transaction status and reference to match an account record. We do not need your wallet password to check that payment entry.

Phone verification helps confirm that an account access or data request comes from the account holder. It also helps us respond safely when a login event looks unusual.

Yes. Use the signed-in support path, identify the field that needs correction and provide the account identifier. We may verify the request before changing the record.

We retain records while they support account operation, security or a legal need. When none applies, we remove or anonymise the relevant data under our retention process.

You can ask us to remove eligible data through support. We first check account security and any legal retention requirement, so some records may need to remain for a period.

Yes. The policy applies when you access the account through a mobile browser or desktop browser. Device signals and session cookies may be used to keep the correct account secure.